Terms and Conditions of Use of the CAIXA’s IR website

Welcome to CAIXA’s IR website. By accessing this website, you agree with our terms and conditions of use. For this reason, we recommend that you carefully read this document.

Guarantees of Use and Responsibilities

The user of the website and other services offered by CAIXA must carefully read these terms and conditions, as their use implies immediate acceptance of the conditions provided for in this document, as well as future revisions. If you do not agree with the current terms, please discontinue the use of the website.

CAIXA’s Copyrights and Guarantees

All information on the website and its related services, such as texts, images and brands, among others, belong to CAIXA and are protected by law, unless otherwise stated. The non-authorized use of this website may incur penalties provided for by law.

Privacy Protection

CAIXA has a document with details about how it uses personal data and other information you provide to us and also how we ensure and protect your privacy when you use our services. This document is entitled Privacy Policy and is available for consultation at any time.

Internet Banking

CAIXA does not collect information in logged-in areas of the website nor does it collect information within the internet banking service environment.
The confidentiality of this information is ensured by the Constitution and other regulations.

Collected Information and Use of Cookies

However, CAIXA can use cookies, which are small files aimed at analyzing movement within websites and other services in order to improve the user’s experience. Cookies do not store personal information unless you have provided it, nor do they collect information stored on your computer.

At any time, you may use your browser’s features to block installation of these files or to be informed of when cookies are activated. However, note that this may cause a limitation in the use of services.

To learn more about cookies, how to block them and how CAIXA uses your personal data, access our Privacy Policy.

Terms of use of other partners and third parties

Some parts or pages of this website or services of CAIXA may contain links of other entities, and they may contain their own terms and conditions of use.

These terms of use and all information and documents provided by CAIXA concerning privacy are exclusively related to the Bank’s website and services. CAIXA accepts no liability for the terms and conditions of use of any other website that is related to the Bank through links or other manners of disclosure and access.

Therefore, in case of conflict with these terms, the terms of use of partners and third parties will take precedence.

Scope of Responsibility

CAIXA cannot be held liable for external factors that are beyond its control, such as inappropriate use of the website and its services, connection issues on the part of operators or users that cause any performance failure, error, omission, interruption, defect, delay in operation or transmission, or line or system failure.

About these Terms: Changes and Revisions

CAIXA may review, change and amend these terms at any time in its own interest due to changes in the legislation or in the services it provides. This may occur at any time, so it is important that you refer to these terms of use regularly. In case of any changes, CAIXA will release notices on the website and/or the current service.

You may consult the date of the last revision at the end of the document. We reiterate that, in case of disagreement with these terms, you must discontinue the use of the website or the services these terms refer to.

Terms and Conditions of Use Publication Date: 05/09/2023